Deleting your account

You can delete your account from inside the app, in three taps. It removes everything we hold about you, and it cannot be undone.

In the app

Open About — the ⓘ button at the top of What’s On.
Tap Your account, then Delete account.
Read what will go, then tap Delete my account. That is the only confirmation — there is no email to answer and nothing to type.

The app signs you out and returns you to What’s On with a line saying it is done. It is done at that moment, not after a waiting period.

What gets deleted

Your account and your email address.
Every exhibition saved to your account, including the record of ones you removed.
The date your account was created.

That is everything we hold, and all of it goes in one step: the account and everything attached to it are removed together, so there is no state in which the account is gone but your saves are not, or the other way round. If the deletion fails part way, nothing is deleted and the app says so — you can simply try again.

What stays, and for how long

Shows saved on your phone stay on your phone. They are stored on the device and were never ours. The app tells you this before you confirm. To remove those as well, delete the app.
Our database host keeps routine backups for a limited time. Supabase, which hosts our database in Singapore, takes its own backups of the whole database. We cannot edit those, and we never restore an individual account from them; your data drops out as they are rotated.
Short-lived technical logs. The servers that deliver the app’s data and the provider that emails sign-in codes each keep a delivery log for a short time, as any server does. Those logs are not something we look up people in and they expire on their own.

If you no longer have the app, write to hello@kanart.app from the address you signed in with and ask us to delete your account. You do not have to give a reason. We will confirm when it is done — usually within a couple of days. If you write from a different address we will have to ask you to send it from the right one, because it is the only way we can tell it is yours.

If you just want to sign out

Signing out is on the same account screen and deletes nothing — your saves stay in your account and come back when you sign in again. Deleting the account is the permanent one.

Last updated 17 September 2026.